Nobody likes waiting for their order. Here’s what to expect when you buy from us.
Processing time
Orders are typically processed within 1 business day. If you order on a weekend or holiday, processing starts the next business day. You’ll get a confirmation email with tracking info once your package is on its way.
Delivery speed
Standard shipping usually takes 1–3 business days once your order leaves our warehouse. Expedited options are available at checkout if you need it faster — those typically arrive in 1–2 business days.
Where we ship
Right now, we ship within the United States and offer select products to Canada and the UK. If you’re outside those areas, keep an eye on us — we’re always expanding.
Shipping costs
Free standard shipping on orders over $99. For orders under that, shipping is calculated at checkout based on your location and the weight of your package.
Tracking your order
Once your order ships, you’ll get an email with a tracking number. You can use that to follow your package every step of the way. If tracking hasn’t updated in a couple of days, don’t panic — sometimes carriers are just slow to scan.
Lost or delayed packages
If your tracking says “delivered” but you don’t see it, check around your property first — sometimes carriers leave packages in unexpected spots. If it’s truly missing, reach out through our website’s contact page and we’ll help you figure it out.
International orders
For our Canadian and UK customers, customs fees or import duties may apply. Those are the customer’s responsibility. Delivery times for international orders can vary depending on customs processing.